What should I do if I didn't pay the correct amount when I went through the tollbooth?
If you passed through with a van when you usually travel by car, that's normal because the rates vary according to the vehicle category. However, it could be a classification error. Send us your receipt number and the total toll amount (including tax) here.
Our tip: When paying, always check the class number displayed on the terminal next to the toll amount!
Contact us or call +33 9 708 08 709 (standard rate call) Monday to Friday, 8 a.m. to 8 p.m. and Saturday, 8 a.m. to 1 p.m.
Good to know in case of a class error at the toll booth
Motorhome or camping-car :
The overall height of your motorhome determines its price category.
Roof Box :
The presence of a roof box on your vehicle may result in a classification error.
Motorcycle :
Motorcycles have a specific toll rate.