Assistance on the Sanef and Sapn motorways
Free-flow tolling
- How do I log in to my customer account?
- Free-flow tolling: how do I create my customer account?
- How can I view my toll invoices?
- How can I view my toll passages and statements in free-flow mode?
- How can I automatically pay for my tolls on the motorway using the free-flow system?
- Why create a Sanef customer account?
Payment notice (AVP)
- What happens if I don't pay my toll or payment notice?
- Payment error at tollbooth with barrier or free-flow toll: who to contact and what to do?
- I went through a free-flow toll plaza and received a €375 fine?
- Free-flow tolling: how are the surcharges calculated?
- Late toll payment: what to do if I haven't received a letter?
Frequently Asked Questions
Toll
Toll rates
Payment methods
Payment anomalies
Billing
Contestation
Toll tag
Subscription / Cancellation
Using the toll tag
Toll tag not detected
Free-flow tolling
Functioning
Payment
Customer account
- How do I log in to my customer account?
- Free-flow tolling: how do I create my customer account?
- How can I view my toll invoices?
- How can I view my toll passages and statements in free-flow mode?
- How can I automatically pay for my tolls on the motorway using the free-flow system?
- Why create a Sanef customer account?
Payment notice (AVP)
- What happens if I don't pay my toll or payment notice?
- Payment error at tollbooth with barrier or free-flow toll: who to contact and what to do?
- I went through a free-flow toll plaza and received a €375 fine?
- Free-flow tolling: how are the surcharges calculated?
- Late toll payment: what to do if I haven't received a letter?